Privacy Policy

IntegraFlex knows that you care how information about you is used and shared and we appreciate your trust that we will do so in a proper manner. This notice describes our privacy policy.

NOTE: By visiting Integra-Flex.com, you are accepting the practices described in this Privacy Notice.

What Information Does Integra-Flex.com Collect?

Integra-Flex.com collects information necessary for the management of account-based plans such as Health Flexible Spending Accounts (‘Health FSAs’), Health Reimbursement Arrangements (‘HRAs’), Health Savings Accounts (‘HSAs’) and the like (‘Plans’). A separate Administrative Service Agreement between IntegraFlex and its clients governs the management of these Plans.

Here are the types of information we gather:

We receive and store indefinitely any information entered onto our Web site or given to us in any other way. We also receive and store certain types of information whenever you interact with us.

What About Cookies?

Like many Web sites, we use “cookies” which smooth the browsing experience on the site. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser. They are necessary for the performance of this site.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize IntegraFlex pages, or register with IntegraFlex site or services, a cookie helps IntegraFlex to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same IntegraFlex Web site, the information you previously provided can be retrieved, so you can easily use the IntegraFlex features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the IntegraFlex services or Web sites you visit.

 

Does Integra-Flex.com Share the Information It Receives?

We do not share information with third parties. Should this change in the future, we will share only to the extent necessary to administer the Plans and then only with a HIPAA-HITECH Business Associate Agreement in place to protect against the unauthorized use and disclosure of Protected Health Information (PHI). Should this policy change in the future, we will notify you and we’ll provide a list of these third parties upon request.

How Secure Is the Information?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also require a username, password and identity verification regimen for access to the site.

Passwords are stored utilizing a secured one-way encryption technology and are not stored, nor can be retrieved in plain-text after they have been entered into this system. All passwords provided must be “strong”, containing at least 8 characters, 1 uppercase character, and 1 special character.

The site is protected from outside intrusion in various ways such as firewalls, intrusion detection systems, root kit detection systems, automatic DDoSdetection and mitigation systems.

Which Information Can I Access?

Integra-Flex.com gives you access to information about your account including the option of updating that information as needed.

Information Collected

You, your employer or an agent of your employer provides most of, such information to IntegraFlex as a function of Plan administration. Information is also collected automatically, including the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through IntegraFlex public message boards, this information may be collected and used by others.

Note: IntegraFlex does not read any of your private online communications.

IntegraFlex encourages you to review the privacy statements of web sites you choose to link to from IntegraFlex so that you can understand how those Web sites collect, use and share your information.  IntegraFlex is not responsible for the privacy statements or other content on Web sites outside of the IntegraFlex and IntegraFlex family of Web sites.

Use of your Personal Information

IntegraFlex collects and uses your personal information to operate the IntegraFlex Web site and deliver the services you have requested. IntegraFlex also uses your personally identifiable information to inform you of other products or services available from IntegraFlex and its affiliates. IntegraFlex may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

IntegraFlex does not sell, rent or lease its customer lists to third parties. IntegraFlex may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, IntegraFlex may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to IntegraFlex, and they are required to maintain the confidentiality of your information.

IntegraFlex does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

IntegraFlex keeps track of the Web sites and pages our customers visit within IntegraFlex, in order to determine what IntegraFlex services are the most popular. This data is used to deliver customized content and advertising within IntegraFlex to customers whose behavior indicates that they are interested in a particular subject area.

IntegraFlex Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on IntegraFlex or the site; (b) protect and defend the rights or property of IntegraFlex; and, (c) act under exigent circumstances to protect the personal safety of users of IntegraFlex, or the public.

Changes to this Statement

IntegraFlex will occasionally update this Statement of Privacy to reflect company and customer feedback.  IntegraFlex encourages you to periodically review this Statement to be informed of how IntegraFlex is protecting your information.

For more information about our privacy policies, please call us at (208) 287-0310 or email:  info@integra-flex.com.